Resolved -
Dear merchants,
Disbursement issue has been resolved as of 7 Oct 2022 12:15
Our team is checking ongoing transactions that were previously still processing.
Oct 7, 12:33 WIB
Monitoring -
Dear merchants,
This issue still persists, we are fixing this and monitoring closely with our channel partner.
Oct 7, 11:45 WIB
Update -
Dear merchants,
We are continuing to monitor the issue with our channel partner and will update accordingly.
Oct 7, 10:30 WIB
Identified -
Dear merchants,
We have identified temporary disruptions in our disbursement service.
Impact: Disbursements initiated after 7 Oct 2022 09:34 is having delay
This issue has been escalated to our channel partner and we are actively working with them to resolve this.
Oct 7, 09:51 WIB