All Systems Operational
Uptime over the past 90 days. View historical uptime.
Durianpay APIs Operational
90 days ago
99.94 % uptime
Today
Callback Operational
90 days ago
99.94 % uptime
Today
Dashboard Operational
90 days ago
99.87 % uptime
Today
Checkout ? Operational
90 days ago
99.94 % uptime
Today
Invoice Operational
90 days ago
99.94 % uptime
Today
Payment Methods Operational
90 days ago
100.0 % uptime
Today
QRIS Operational
90 days ago
100.0 % uptime
Today
Credit/Debit Cards Operational
90 days ago
100.0 % uptime
Today
Gopay ? Operational
90 days ago
100.0 % uptime
Today
OVO Operational
90 days ago
100.0 % uptime
Today
ShopeePay Operational
90 days ago
100.0 % uptime
Today
Dana Operational
90 days ago
100.0 % uptime
Today
LinkAja Operational
90 days ago
100.0 % uptime
Today
Virtual Account - BNI Operational
90 days ago
100.0 % uptime
Today
Alfamart Operational
90 days ago
100.0 % uptime
Today
Indomaret Operational
90 days ago
100.0 % uptime
Today
Virtual Account - BCA Operational
90 days ago
100.0 % uptime
Today
Virtual Account - Mandiri Operational
90 days ago
100.0 % uptime
Today
Virtual Account - BRI Operational
90 days ago
100.0 % uptime
Today
Virtual Account - Permata Operational
90 days ago
100.0 % uptime
Today
Virtual Account - BSI Operational
90 days ago
100.0 % uptime
Today
Virtual Account - CIMB Operational
90 days ago
100.0 % uptime
Today
Disbursements Operational
90 days ago
99.91 % uptime
Today
Disbursements - BRI Operational
90 days ago
99.91 % uptime
Today
Disbursements - Other Banks Operational
90 days ago
99.91 % uptime
Today
Disbursements - BCA Operational
90 days ago
99.91 % uptime
Today
Disbursements - BNI Operational
90 days ago
99.91 % uptime
Today
Disbursements - Mandiri Operational
90 days ago
99.91 % uptime
Today
Disbursements - eWallets Operational
90 days ago
99.91 % uptime
Today
Disbursement - BSI Operational
90 days ago
99.91 % uptime
Today
Top Up Operational
90 days ago
99.97 % uptime
Today
VA BCA Operational
90 days ago
99.97 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
API Documentation ? Operational
90 days ago
100.0 % uptime
Today
Refund Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Disbursement Maintenance for BRI VA, and LinkAja Sep 18, 2024 23:15 - Sep 19, 2024 00:45 WIB
Dear Customers,

Disbursement to BRI VA and LinkAja will be doing a scheduled maintenance

Start: September 18, 2024 at 23.15 PM (GMT+7)
End: September 19, 2024 at 00:45 AM (GMT+7)
Duration: 1 hour 30 Minutes

Impact:
Disbursement Transactions to BRI VA and LinkAja cannot be processed during the period mentioned above.

Please refrain from doing disbursement during those hours.
Posted on Sep 18, 2024 - 19:24 WIB
Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024
Major Outage on Disburements Services
Resolved - This incident has been resolved.
Sep 17, 13:26 WIB
Identified - We are having internal issue that impacted to Disbursement Services. We are currently monitoring and will update as soon as we hear an update from our Technical Team.
Sep 17, 12:56 WIB
Disbursement Maintenance for BNI on Provider 1
Completed - The scheduled maintenance has been completed.
Sep 17, 01:45 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:45 WIB
Scheduled - Dear Customers,

Disbursement to BNI will be doing a scheduled maintenance

Start: September 17, 2024 at 00:45 AM (GMT+7)
End: September 17, 2024 at 01:45 AM (GMT+7)
Duration: 1 hour

Impact:
Disbursement Transactions to BNI cannot be processed during the period mentioned above.

Please refrain from doing disbursement during those hours.
Sep 16, 20:00 WIB
Sep 16, 2024

No incidents reported.

Sep 15, 2024
Partial disturbance of Disburements to Gopay Provider I
Resolved - This incident has been resolved.
Sep 15, 17:43 WIB
Identified - We have been notified by one of the providers that they are having an issue with disbursements to Gopay. We are currently monitoring and will update as soon as we hear an update from our provider.
Sep 15, 14:03 WIB
Disbursement Maintenance for BCA on Provider 1
Completed - The scheduled maintenance has been completed.
Sep 15, 12:45 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:45 WIB
Scheduled - Dear Customers,

Disbursement to BCA will be doing a scheduled maintenance

Start: September 14, 2024 at 21:45 PM (GMT+7)
End: September 15, 2024 at 12:45 PM (GMT+7)
Duration: 14 hour 30 Minutes

Impact:
Disbursement Transactions to BCA with nominal above IDR 50.000.000 cannot be processed during the period mentioned above.

Please refrain from doing disbursement during those hours.
Sep 14, 21:45 WIB
Disbursement Maintenance Provider II
Completed - The scheduled maintenance has been completed.
Sep 15, 12:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:00 WIB
Scheduled - Dear Valued Merchant,

We would like to inform you about the maintenance schedule for the disbursement service with BI-Fast rails which will be scheduled on :

Day/Date: Saturday - Sunday, September 14 - 15 , 2024
Estimated Time : 23:00 - 12.00 Jakarta time

For information, during the maintenance period we will use Direct Rails and for some Bank destinations will be affected by Daily Maintenance. Here we attach the maintenance schedule for Direct Rails in each Bank.

- BCA : 21.30 - 23.30 (Saturday)
- BCA : 01.00 - 01.30 (Sunday)
- Mandiri: 21.00 - 04.00
- BNI: 01.00 - 04.00
- BRI: 23.59 - 04.00
- BSI: 22.00 - 03.00
- DANA: 23.30 - 01.00

During the maintenance period, all services can still be used, but transactions carried out during the maintenance period will get an in progress status and will start running normally again after the maintenance period ends.
Sep 14, 19:39 WIB
Disbursement Maintenance for Danamon on Provider 1
Completed - The scheduled maintenance has been completed.
Sep 15, 02:45 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:45 WIB
Scheduled - Dear Customers,

Disbursement to Danamon Bank will be doing a scheduled maintenance

Start: September 14, 2024 at 23.45 PM (GMT+7)
End: September 15, 2024 at 02:45 AM (GMT+7)
Duration: 3 hour 00 Minutes

Impact:
Disbursement Transactions to Danamon Bank cannot be processed during the period mentioned above.

Please refrain from doing disbursement during those hours
Sep 11, 21:48 WIB
Sep 14, 2024
Partial disturbance of Disburements to LinkAja on provider 1
Resolved - This incident has been resolved.
Sep 14, 09:45 WIB
Identified - We have been notified by one of the providers that they are having an issue with disbursements to LinkAja. We are currently monitoring and will update as soon as we hear an update from our provider.
Sep 14, 00:42 WIB
Payment In Maintenance for CIMB
Completed - The scheduled maintenance has been completed.
Sep 14, 02:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:00 WIB
Scheduled - Dear Customers,

CIMB payment channel will be doing a scheduled maintenance

Start: September 14, 2024 at 00:00 AM (GMT+7)
End: September 14, 2024 at 02:00 AM (GMT+7)
Duration: 2 hours

Impact:
payment transactions through CIMB cannot be processed.

Please refrain from doing Payment transactions during those hours
Sep 13, 19:07 WIB
Sep 13, 2024

No incidents reported.

Sep 12, 2024
Partial disturbance of Disburements to BSI Provider I
Resolved - This incident has been resolved.
Sep 12, 22:14 WIB
Identified - We have been notified by one of the providers that they are having an issue with disbursements to BSI. We are currently monitoring and will update as soon as we hear an update from our provider.
Sep 12, 20:22 WIB
Partial disturbance of Disburements to BSI Provider I
Resolved - This incident has been resolved.
Sep 12, 16:48 WIB
Identified - We have been notified by one of the providers that they are having an issue with disbursements to BSI. We are currently monitoring and will update as soon as we hear an update from our provider.
Sep 12, 16:07 WIB
Sep 11, 2024
Disbursement Maintenance for BNI on Provider II
Completed - The scheduled maintenance has been completed.
Sep 11, 01:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:00 WIB
Scheduled - Dear Customers,

Disbursement to BNI Bank will be doing a scheduled maintenance

Start: September 11, 2024 at 01.00 AM (GMT+7)
End: September 11, 2024 at 01:30 AM (GMT+7)
Duration: 30 Minutes

Impact:
Disbursement Transactions to BNI Bank cannot be processed during the period mentioned above.

Please refrain from doing disbursement during those hours.
Sep 11, 00:46 WIB
Disbursement Maintenance for BNI on Provider 1
Completed - The scheduled maintenance has been completed.
Sep 11, 01:15 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:45 WIB
Scheduled - Dear Customers,

Disbursement to BNI Bank will be doing a scheduled maintenance

Start: September 11, 2024 at 00.45 AM (GMT+7)
End: September 11, 2024 at 01:45 AM (GMT+7)
Duration: 30 Minutes

Impact:
Disbursement Transactions to BNI Bank cannot be processed during the period mentioned above.

Please refrain from doing disbursement during those hours.
Sep 10, 20:49 WIB
Sep 10, 2024
Partial disturbance of Disburements to BCA above 50 million Provider I
Resolved - This incident has been resolved.
Sep 10, 20:03 WIB
Identified - We have been notified by one of the providers that they are having an issue with disbursements to BCA above 50 million. We are currently monitoring and will update as soon as we hear an update from our provider.
Disburse
Sep 10, 19:11 WIB
Sep 9, 2024

No incidents reported.

Sep 8, 2024
Disbursement Maintenance Provider II
Completed - The scheduled maintenance has been completed.
Sep 8, 04:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:00 WIB
Scheduled - Dear Valued Merchant,

We would like to inform you about the maintenance schedule for the disbursement service with BI-Fast rails which will be scheduled on :

Day/Date: Saturday - Sunday, September 07 - 08 , 2024
Estimated Time : 23:00 - 04.00 Jakarta time

For information, during the maintenance period we will use Direct Rails and for some Bank destinations will be affected by Daily Maintenance. Here we attach the maintenance schedule for Direct Rails in each Bank.

- BCA : 21.30 - 23.30 (Saturday)
- BCA : 01.00 - 01.30 (Sunday)
- Mandiri: 21.00 - 04.00
- BNI: 01.00 - 04.00
- BRI: 23.59 - 04.00
- BSI: 22.00 - 03.00
- DANA: 23.30 - 01.00

During the maintenance period, all services can still be used, but transactions carried out during the maintenance period will get an in progress status and will start running normally again after the maintenance period ends.
Sep 7, 20:12 WIB
Disbursement Maintenance for BCA on Provider 1
Completed - The scheduled maintenance has been completed.
Sep 8, 03:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 00:30 WIB
Scheduled - Dear Customers,

Disbursement to BCA Bank will be doing a scheduled maintenance

Start: September 8, 2024 at 00.30 AM (GMT+7)
End: September 8, 2024 at 03:30 AM (GMT+7)
Duration: 3 hour 00 Minutes

Impact:
Disbursement Transactions to BCA Bank cannot be processed during the period mentioned above.

Please refrain from doing disbursement during those hours
Sep 7, 11:38 WIB
Disbursement Maintenance for BCA on Provider 1
Completed - The scheduled maintenance has been completed.
Sep 8, 02:15 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:45 WIB
Scheduled - Dear Customers,

Disbursement to BCA will be doing a scheduled maintenance

Start: September 07, 2024 at 23.45 PM (GMT+7)
End: September 08, 2024 at 02.45 AM (GMT+7)
Duration: 2 hour 30 Minutes

Impact:
Disbursement Transactions to BCA with nominal above IDR 50.000.000 cannot be processed during the period mentioned above.

Please refrain from doing disbursement during those hours.
Sep 7, 20:19 WIB
Sep 7, 2024
Payment In Maintenance for Permata Bank
Completed - The scheduled maintenance has been completed.
Sep 7, 00:45 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 23:45 WIB
Scheduled - Dear Customers,

Permata Bank payment channelPermatae doing a scheduled maintenance

Start: September, 6 2024 at 23:45 PM (GMT+7)
End: September, 7 2024 at 01.15 AM (GMT+7)
Duration: 1 hour

Impact:
payment transactions through Permata Bank cannot be processed.

Please refrain from doing Payment transactions during those hours
Sep 6, 18:49 WIB
Sep 6, 2024
Sep 5, 2024

No incidents reported.

Sep 4, 2024
Partial disturbance in Payments using Mandiri VA
Completed - The scheduled maintenance has been completed.
Sep 4, 23:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 21:00 WIB
Scheduled - Dear Customers,

Mandiri payment channel will be doing a scheduled maintenance

Start: Wednesday, September 4, 2024 at 21:00 PM (GMT+7)
End: Wednesday, September 4, 2024 at 23:00 PM (GMT+7)
Duration: 2 Hours

Impact:
payment transactions through Mandiri VA cannot be processed.

Please refrain from doing Payment transactions during those hours
Sep 4, 00:28 WIB
Intermittent 5xx
Resolved - This incident has been resolved.
Sep 4, 12:28 WIB
Identified - Our service is facing intermittent 5xx due to DDoS attack. We are will try to keep all the service up in the meantime
Sep 4, 12:04 WIB
Intermittent 5xx
Resolved - This incident has been resolved.
Sep 4, 10:35 WIB
Identified - Our service is facing intermittent 5xx due to DDoS attack. We are will try to keep all the service up in the meantime
Sep 4, 10:14 WIB
← Incident History Powered by Atlassian Statuspage