Identified - On May 31st at 10:00 AM WIB, we were informed by Provider 1 that disbursement to BSI (Bank Syariah Indonesia) is having downtime.

Impact:
During this downtime, disbursement to BSI by Provider 1 cannot be processed.

May 31, 2023 - 10:01 WIB
API Operational
90 days ago
100.0 % uptime
Today
Callback Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Disbursements Operational
90 days ago
99.68 % uptime
Today
Checkout ? Operational
90 days ago
99.99 % uptime
Today
eWallets ? Operational
90 days ago
99.84 % uptime
Today
Gopay ? Operational
90 days ago
100.0 % uptime
Today
OVO Operational
90 days ago
100.0 % uptime
Today
ShopeePay Operational
90 days ago
100.0 % uptime
Today
Dana Operational
90 days ago
99.2 % uptime
Today
LinkAja Operational
90 days ago
100.0 % uptime
Today
Virtual Account Operational
90 days ago
99.97 % uptime
Today
BCA Operational
90 days ago
100.0 % uptime
Today
Mandiri Operational
90 days ago
100.0 % uptime
Today
BNI Operational
90 days ago
99.89 % uptime
Today
BRI Operational
90 days ago
99.95 % uptime
Today
Permata Operational
90 days ago
100.0 % uptime
Today
BSI Operational
90 days ago
100.0 % uptime
Today
CIMB Operational
90 days ago
100.0 % uptime
Today
Credit/Debit Cards Operational
90 days ago
100.0 % uptime
Today
QRIS Operational
90 days ago
100.0 % uptime
Today
Convenience Store Operational
90 days ago
100.0 % uptime
Today
Alfamart Operational
90 days ago
100.0 % uptime
Today
Indomaret Operational
90 days ago
100.0 % uptime
Today
Top Up Operational
90 days ago
100.0 % uptime
Today
VA BRI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 7, 2023
Resolved - This incident has been resolved.
Jun 7, 17:53 WIB
Identified - We have identified BRI Virtual Accounts are having problems where no payments can be processed from BRI.
We have raised the issue to BRI Bank and currently waiting for their response.

Please refrain from using BRI In the meantime

Jun 7, 14:53 WIB
Jun 6, 2023
Completed - The scheduled maintenance has been completed.
Jun 6, 22:31 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 21:00 WIB
Scheduled - We were informed that Provider 2 will be having a planned maintenance at:

Start: Tuesday, Jun 06 2023 21.00 (GMT+7)
End: Tuesday, Jun 06 2023 22:30 (GMT+7)
Duration: 1 hour 30 minutes

Impact:
During this maintenance, disbursement via Provider 2 can not be processed.

Jun 2, 17:24 WIB
Jun 5, 2023
Resolved - This incident has been resolved.
Jun 5, 07:13 WIB
Identified - We have been informed by our provider that DANA is having an internal issue. They are currently fixing the issue.
Impact: DANA eWallet and QRIS transactions cannot be processed

Jun 4, 22:35 WIB
Completed - The scheduled maintenance has been completed.
Jun 5, 00:02 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:01 WIB
Scheduled - Dear Customers,

We were informed that VA BRI and Mandiri will be having a planned maintenance scheduled at:

Start: Sunday, June 04, 2023 23:00 (GMT+7)
End: Monday, June 05, 2023 01:00 (GMT+7)
Duration: 120 minutes

Impact:
During this maintenance, no transactions can be processed.

Jun 3, 23:13 WIB
Jun 4, 2023
Jun 3, 2023

No incidents reported.

Jun 2, 2023
Resolved - This incident has been resolved.
Jun 2, 19:53 WIB
Identified - On June 2nd at 18:54 AM WIB, we were informed by Provider 1 that disbursement to BNI (Bank Negara Indonesia) is having downtime.

Impact:
During this downtime, disbursement to BSI by Provider 1 cannot be processed.

Jun 2, 18:56 WIB
Resolved - This incident has been resolved.
Jun 2, 13:38 WIB
Identified - We have been informed by our provider that DANA is having an internal issue. They are currently fixing the issue.
Impact: DANA wallet transactions cannot be processed.

Jun 1, 20:27 WIB
Jun 1, 2023
Resolved - This incident has been resolved.
Jun 1, 22:06 WIB
Identified - Identified - On June 1st at 19:48 AM WIB, we were informed by Provider 1 that disbursement to BNI (Bank Negara Indonesia) is having downtime.

Impact:
During this downtime, disbursement to BNI by Provider 1 cannot be processed.

Jun 1, 19:58 WIB
May 31, 2023
Resolved - This incident has been resolved. Payment to BNI VA is normal.
May 31, 14:31 WIB
Investigating - We were informed that BNI is having issue with accepting payments to Virtual Account.
Impact: Customer cannot make payment to BNI VA

May 31, 12:14 WIB
May 30, 2023
Resolved - We have identified an issue affecting callback.
Impact: Disbursement success callback are having a delay.

We have fixed the issue and now callback is back to normal.

May 30, 16:30 WIB
Resolved - This incident has been resolved by Provider 1. Disbursement to BSI is normal.
May 30, 13:35 WIB
Identified - On May 29th at 14:41 AM WIB, we were informed by Provider 1 that disbursement to BSI (Bank Syariah Indonesia) is having downtime.

Impact:
During this downtime, disbursement to BSI by Provider 1 cannot be processed.

May 29, 14:45 WIB
Resolved - This incident has been resolved.
May 30, 12:08 WIB
Investigating - There is an issue with checkout causing the checkout not being accessible. We are currently investigating the issue.
May 30, 11:58 WIB
May 29, 2023
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Completed - The scheduled maintenance has been completed.
May 24, 07:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 06:00 WIB
Scheduled - We were informed that Disbursement Provider 2 will be having a planned maintenance scheduled for OVO destination at:

Start: Wednesday, May 24, 2023 06:00 (GMT+7)
End: Wednesday, May 24, 2023 06:00 (GMT+7)
Duration: 1 hour

Impact:
During this maintenance, disbursement to OVO destination can not be processed.

May 23, 08:53 WIB
Completed - The scheduled maintenance has been completed.
May 24, 07:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 06:00 WIB
Scheduled - Dear Customers,

We were informed that VA BCA, BNI, BRI, CIMB, MANDIRI, and PERMATA will be having a planned maintenance scheduled at:

Start: Saturday, May 24, 2022 06:00 (GMT+7)
End: Sunday, May 24, 2022 07:00 (GMT+7)
Duration: 60 minutes

Impact:
During this maintenance, no transactions can be processed.

May 22, 19:35 WIB